Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

By accessing and using the services provided by UrbanPlanetarium B.V. ("Company," "we," "our," or "us"), including our website, fitness facilities, and related services, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

Description of Services

UrbanPlanetarium provides fitness and wellness services including but not limited to gym facilities, personal training, group classes, nutrition guidance, and related fitness programmes. Our services are provided at our facility located at Nieuwstraat 182, 1315 PH Almere, Flevoland, Netherlands, and through our website and digital platforms.

Membership and Registration

To access our services, you must:

  • Be at least 16 years of age or have parental consent
  • Complete our registration process accurately and truthfully
  • Provide valid identification and contact information
  • Complete any required health questionnaires and waivers
  • Pay applicable fees and charges as outlined in your membership agreement

User Obligations

As a user of UrbanPlanetarium services, you agree to:

  • Follow all facility rules, safety guidelines, and staff instructions
  • Treat staff, other members, and facilities with respect
  • Use equipment properly and report any damage or safety concerns immediately
  • Maintain appropriate fitness attire and hygiene standards
  • Not engage in any illegal, harmful, or disruptive behaviour
  • Keep your membership information current and secure
  • Pay all fees and charges on time as specified in your membership agreement

Health and Safety

You acknowledge that physical exercise involves inherent risks and that you participate in our services at your own risk. You represent that you are physically capable of participating in fitness activities and that you have disclosed any medical conditions that may affect your ability to exercise safely. We recommend consulting with a healthcare provider before beginning any fitness programme.

Payment Terms

Membership fees, personal training sessions, and other services are subject to the pricing and payment terms specified at the time of purchase. All fees are non-refundable unless otherwise stated in writing. We reserve the right to modify our pricing with appropriate notice to existing members.

Intellectual Property

All content on our website and materials provided through our services, including but not limited to text, graphics, logos, images, software, and fitness programmes, are the property of UrbanPlanetarium or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, UrbanPlanetarium, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to personal injury, property damage, or loss of data. Our total liability shall not exceed the amount you paid for services during the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless UrbanPlanetarium and its affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice. You may terminate your membership in accordance with the cancellation terms specified in your membership agreement. Upon termination, your right to use our services will cease immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands. If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements you enter into with UrbanPlanetarium, constitute the entire agreement between you and us regarding the use of our services.

Contact Information

If you have any questions about these Terms, please contact us:

  • Email: [email protected]
  • Phone: +31 365508785
  • Address: UrbanPlanetarium B.V., Nieuwstraat 182, 1315 PH Almere, Flevoland, Netherlands
  • Registration Number: NL91837462
  • VAT Number: NL004918374B01